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42 Rules For Superior Field Service The Keys To Profitable Field Service And Customer Loyalty Rosemary Coates

  • SKU: BELL-5068854
42 Rules For Superior Field Service The Keys To Profitable Field Service And Customer Loyalty Rosemary Coates
$ 31.00 $ 45.00 (-31%)

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42 Rules For Superior Field Service The Keys To Profitable Field Service And Customer Loyalty Rosemary Coates instant download after payment.

Publisher: Happy About;Super Star Press
File Extension: EPUB
File size: 1.61 MB
Pages: 156
Author: Rosemary Coates, Jim Reily
ISBN: 9781607730712, 1607730715
Language: English
Year: 2013

Product desciption

42 Rules For Superior Field Service The Keys To Profitable Field Service And Customer Loyalty Rosemary Coates by Rosemary Coates, Jim Reily 9781607730712, 1607730715 instant download after payment.

With few exceptions, the service business is viewed as a "necessary evil". Servicing products, after they are sold and in customers' hands, is frequently overlooked and can be a source of customer dissatisfaction and profit loss. This thinking results in missed opportunities to convert customers into advocates and to generate significant business revenue.

Complicating field service operations is the global nature of business – where your customers are, where your products are manufactured. Sourcing global parts, managing the parts supply chain and the investment required are the things that keep managers up at night.

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