Introduction: Current Challenges of Research in Information Design and Document Design

Branding and Relationship Communications: The Evolution of Utility Bills in the UK

Job Advertisements in the Dutch Mental Health Care Sector: Preferences of Potential Applicants

Distance Education and the Transformation of Foreign Language Learning: Issues and Challenges

Differences Between Germany and the Netherlands in Patient Package Leaflets for Ibuprofen 400 Tablets and Consequences for Adequate Drug Use

The Scarier, the Better? Effects of Adding Images to Verbal Warnings on Cigarette Packages

Reading and Expertise: The Impact of Connectives on Text Comprehension in the Financial Field

Developing an E-mail Analysis Tool for Writing Research

Explicitness in Interactive E-commerce Communication

Definition in Natural Language Between Cognitive Interactionism and Conceptual Integration

Between Customer and Computer: Discursive Effects of the Use of Computers in Telephone Complaints