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EbookBell Team
4.1
10 reviews
ISBN 10: 0071386378
ISBN 13: 978-0071386371
Author: George Faigen, Boris Fridman, Arielle Emmett
Everything you should know about "going wireless"
A valuable reality check for the many claims about wireless, Wireless Data For The Enterprise sorts out myth from fact, truth from exaggeration. This guide by George Faigen, Boris Fridman, and Arielle Emmett shows you how your enterprise can extend its knowledge base to encompass mobile workers, customers and suppliers--and make money doing it. .This superb overview of what is currently possible with wireless data – as well as an eye-opening futuristic view of how wireless data will touch every aspect of our lives -- helps you select and implement wireless devices, gateways, and networks to link enterprise assets securely with people using varying mobile devices. You get detailed, step-by-step guidelines on researching and developing wireless pilots, and "blueprints" for selecting middleware and implementing security measures. Case studies of several early Fortune 500 wireless adopters vividly illustrate wireless benefits and pitfalls.
INTRODUCTION
1 A DAY IN THE LIFE OF A MOBILE SHE DEVIL
“Disruptive Technology” — A New Alchemy
2 NEEDED AND DO-ABLE: A WIRELESS DATA HISTORY
How Needs Drive Technologies — and Vice Versa
"Needs" and "Technology": Pigeons to Ponies to PDAs
New Communications Methods Change the Way We Work and Live
The Power of Convergence: Telegraphy, Telephony & Radio
The Beginnings of Wireless
Advances in Mobile Telephony and Military Radio
Roots of Cellular: MTS Voice Systems
Spread of Analog Cellular
The Push for Digital Voice and Data
The First Wireless Data Networks
Digital Standards for Cellular Proliferate
Wireless Data in Our Time
The Drivers for Wireless Today
The Growth of "Horizontal" Wireless Business
Tomorrow’s Wireless
3 UNTETHERED ENTERPRISE: NO PAIN, NO GAIN
“Beam Me Up, Scottie”
Good Questions are the Start of a Solution
The “Five W’s”(and one “H”) of Wireless Data
Three “Dead Giveaways” for a Wireless Data Solution
Pioneers: Fidelity Investments Go Wireless
Early Stages: Assessing the Customer
First Deployments: Going for Simplicity, Security
A Good Combination: In-house Talent, Strategic Partnerships
Spiraling Expectations and Benefits
Pioneers: Unwiring BellSouth Telecommunications– "May the Field Force Be With You"
Trying Other Approaches: Packet Data Proves Economical
Shortening Transaction Times
Drivers for the Solution
Productivity: A Confounding Process
Your Enterprise: Where to Go from Here?
4 AT THE LEADING EDGE
Case Study 1# FedEx: A Revolution in Wireless Package Tracking
Case Study #2 Northeast Utilities: GPS Mapping and Dispatch
Business Challenge: Better Dispatching
Solution: En Route Tracking of All Package Flows
How The Application Became Disruptive: Earliest Stages
Advanced Stages: Wireless Package Tracking at ‘Turn-Around’ Points
Networking Set-Up
Configuration
Lessons Learned Along the Way
ROI: The Key to Productivity
The Future: Public Networking, Hybrid Wireless Voice & Data
Case Study #2 Northeast Utilities: GPS Mapping and Dispatch
Business Challenge: Rebuilding an RF System From Scratch
Solution: Multi-Tower Radio Trunking System with Roaming
How the Application Changed the Business
Return on Investment
Lessons Learned: Future Proofing the Applications & Networks
Bottom-Line Benefits
Study #3 Telemetry and Wireless Troubleshooting Case
Business Challenge: Messaging, Control, and Data Collection Between Machines and Humans
Solution: Pervasive Machine Telemetry, Remote Messaging, and Monitoring
Current Configuration: A System for ‘Universal’ S.O.S.
Web-Driven Messaging
Another Application: Mass Broadcast Telemetry and Control of Lighting Systems
Return On Investment & Lessons Learned
The Future: Pervasive RF Telemetry
Case Study #4 Designing an Effective Police Data Radio System
Public Safety Challenge: Better Cops, Criminal Detection
Solution: A Secure Mobile Trunked Data Radio System
Early Stage Lessons: Building Ironclad RFPs
A Critical Choice: Wireless Middleware for ‘Network-Agnostic’ Operation
Current Configuration
Lessons on the Street: Safety and Faster Response Times
The Future: Untethered Police Everywhere
Bottom Line Benefits
Study #5 Fast Auto Claims Estimating Case
Business Challenge: Enabling Insurance Adjusters to File Auto Claims On the Spot
Solution: Eliminate Redundancies in the Internal Claims Process
Early Stage Objectives
Configuration and Network Set-Up
ROI, Lessons Learned, and Future Functionality
5 THE WIRELESS CONSUMER: WHAT WILL IT TAKE TO WOO THE MASS MARKET?
Spreading Network Intelligence like Wildfire
The Pervasive Wireless Model
The Connected Home of the Future
Safe and Effective
Lessons Learned
Wireless Convenience and Desire
The Desire for Status
Three Vectors for Growth
Three Classes of Wireless Applications
Computing Can Give Insights into Wireless’ Future
Factors for Mass Adoption: Wireless Web and Bluetooth?
Will Our Devices Talk to Each Other?
When Consumers Talk
The Forgotten Markets for Wireless Data
Tips for Mobile Operators
6 MIDDLEWARE IS THE HUB OF WIRELESS COMPUTING
Reaching Main Street
Abstraction Simplifies Technology
Three Quintessential Features
Abstraction Layer = Middleware
Now, When Don’t You Need Middleware?
When You DO Need Middleware
The Functions of Wireless Middleware
Networks
Devices
Server Resource Connectivity
Wireless is Added to the Mix
How Do You Choose Wireless Middleware?
Defining Your Needs
Who is the User?
Finding the Right Device
What Type of Information do the Mobile Users Need?
What is the Nature of the Interaction They will Have with the Data?
What is the Time Sensitivity of the Business Process and the Data Associated with it?
Which Networks Need to be Supported?
How will these Factors Change in Version 2 through N of the Application?
What to Look for in a Middleware Provider
Enterprise Examples: Middleware Optimizes the Wireless Connection
7 WIRELESS NETWORKS AND DEVICES COMPLETE THE MOBILE LANDSCAPE
Network Trade-Offs
Understanding Network Types
Circuit-Switched Networks
Packet Data Networks
In the U.S., There Are a Wide Variety of Public Data Networks for Mobility
What the Future Holds
Private Packet Data Networks
The Rise of 2.5 and 3G Packet Networks
2.5 G is the Reality Today
Satellite Networks & GPS
Geosynchronous Satellites
Mid-Earth Orbit Systems
Low Earth Orbit Satellites
Global Positioning System
Wireless LANs and Fixed Broadband Systems
Wireless Bridges
Broadband Wireless
War of Devices
One Size Fits all vs. Multiple Devices
Wireless Device Predictions
The Emerging Form Factor
PDAs to the Rescue?
“Ruggedized" Terminals and Hybridization
Device Trends of the Future
8 CREATING A WIRELESS BUSINESS: A PRIMER
Getting Started
Steps to a Successful Solution
Assembling the Project Team
Requirements Analysis: Developing a Process Specification
Identify Objectives
Document Processes
Designing the System Architecture
Issue Request for Proposals
What to Look for in an RFP Response
Elements to Consider when Choosing a Mobile Device
Durability
Form Factor
Battery Operation
Thick vs. Thin?
Operating System
Application Requirements
Modem Support
Peripherals
Price and Support
Issues to Consider when Choosing a Network Provider
Coverage
Speed
Network Capacity
Reliability
Latency
Host Network Connection Options
Complementary Networks
Technical Support
Cost/Pricing Model
Reporting
Things to Consider When Developing a Wireless Application
Developing an Applications Checklist
Information Delivery
Multiple Devices
Push Technology
Coverage Fluctuations
Bandwidth
Application Portability
Ease of Use
Security
Wireless Awareness
Power Management
Network Management
Backward Compatibility
Testing
Testing Checklist
Developing the Test Plan
Creating a Test Bed
Execute Testing
Staging
Piloting Your Application
Developing the Pilot Plan
Pilot Testing
Rolling Out
Finding the Right Partner
Conclusion
9 BOLDLY GO…INVENTING THE WIRELESS ENTERPRISE
Common Knowledge Doesn’t Always Apply
Where Wireless Fits
Determining Whether or Not to Go Wireless
Factors Influencing the Wireless Data Equation
Real Life Calculations
Is Wireless Right for Your Business?
Three Paths to Wireless Enabling Your Business
The Time is Now
EPILOGUE
GLOSSARY
INDUSTRY DIRECTORY
BIBLIOGRAPHY
ABOUT THE AUTHOR
enterprise wireless data top-up
wireless data connection
wireless enterprise on demand
wireless enterprise
wireless data for laptop
Tags: George Faigen, Boris Fridman, Arielle Emmett, Wireless Data, the Enterprise
