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Authorized self study guide Cisco IP Telephony CIPT 2nd Edition by Jeremy Cioara, Cisco Systems ISBN 158705261X 978-1587052613

  • SKU: BELL-21984410
Authorized self study guide Cisco IP Telephony CIPT 2nd Edition by Jeremy Cioara, Cisco Systems ISBN 158705261X 978-1587052613
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Authorized self study guide Cisco IP Telephony CIPT 2nd Edition by Jeremy Cioara, Cisco Systems ISBN 158705261X 978-1587052613 instant download after payment.

Publisher: Cisco Press
File Extension: PDF
File size: 21.34 MB
Author: Cioara, Jeremy D
ISBN: 9781587052613, 158705261X
Language: English
Year: 2006
Edition: 2nd ed

Product desciption

Authorized self study guide Cisco IP Telephony CIPT 2nd Edition by Jeremy Cioara, Cisco Systems ISBN 158705261X 978-1587052613 by Cioara, Jeremy D 9781587052613, 158705261X instant download after payment.

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Product details:

ISBN 10: 158705261X

ISBN 13: 978-1587052613 

Author:  Jeremy Cioara, Cisco Systems  

Foundation Learning for CCVP IP Telephony

Jeremy Cioara, CCIE® No. 11,727

Cisco IP Telephony (CIPT), Second Edition, is a Cisco®-authorized, self-paced learning tool for CCVP IP telephony foundation learning. This book provides you with the knowledge needed to install, configure, and maintain a Cisco IP telephony solution. By reading this book, you will gain a thorough understanding of Cisco Unified CallManager version 4.1, the call routing and signaling component for the Cisco IP telephony solution.

Cisco IP Telephony (CIPT) expands your knowledge of voice over IP (VoIP) and public switched telephone network (PSTN) components and technologies. This book teaches you how to describe, install, configure, and support Cisco Unified CallManager 4.1 in a Cisco network including such features as security and video; how to configure gateways, gatekeepers, and switches; and how to build route plans to place intra- and intercluster Cisco IP phone calls. Chapter review questions, detailed configuration examples, network diagrams, and thorough explanations help reinforce learning.

Whether you are preparing for CCVP certification or simply want to gain a better understanding of IP telephony and Cisco Unified CallManager, you will benefit from the foundation information presented in this book.

Cisco IP Telephony (CIPT), Second Edition, is part of a recommended learning path from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

Jeremy D. Cioara, CCIE® No. 11,727, is the owner of AdTEC Networks and works as a network consultant, instructor, and author. He has been working in network technologies for more than a decade and has deployed networks worldwide. His current consulting work focuses on network and VoIP implementations.

  • Examine design strategies behind a Cisco Unified CallManager cluster, cluster replication, and Cisco Unified CallManager deployment models
  • Perform Cisco Unified CallManager server installations and upgrades
  • Learn the features of all Cisco IP Phones, the IP phone startup process, and audio codec communication
  • Add IP phone users and apply bulk moves, adds, and changes
  • Configure Cisco gateways and trunks
  • Design and configure Cisco Unified CallManager route plans
  • Implement telephony call restrictions and control
  • Effectively coordinate multisite deploymentsConfigure user features, Cisco Unified CallManager Attendant, and Cisco IP Manager Assistant
  • Secure the Windows operating system and Cisco Unified CallManager administration
  • Prevent toll fraud and harden the IP phone against attack
  • Configure Cisco Unified CallManager to support video
  • Monitor performance and configure alarms, traces, and CAR

This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.

Table of contents:

Part I: Cisco CallManager Fundamentals

  • Introduction to Cisco Unified Communications and Cisco Unified CallManager

  • Cisco Unified Communications

  • Understanding Cisco Unified CallManager

  • The Two Sides of the Cisco Unified CallManager Cluster

  • Cluster Redundancy Designs

  • Call-Processing Deployment Models

  • Cisco Unified CallManager 4.x Clean Installation Process

  • Upgrading Prior Cisco Unified CallManager Versions

Part II: IPT Devices and Users

  • Cisco IP Phones

  • IP Phone Startup Process

  • Cisco IP Phone Codec Support

  • Configuring Intracluster IP Phone Communication

  • IP Phone Configuration

  • Case Study: Device Pool Design

  • Cisco CallManager User Database

  • Cisco CallManager User Configuration

  • User Logon and Device Configuration

  • The Cisco Bulk Administration Tool

  • Using the Tool for Auto-Registered Phone Support

Part III: IPT Network Integration and Route Plan

  • Catalyst Switch Role in IP Telephony

  • Powering the Cisco IP Phone

  • Data and Voice VLANs

  • Configuring Class of Service

  • Cisco Gateway Concepts

  • Configuring Access Gateways

  • Cisco Trunk Concepts

  • Configuring Intercluster Trunks

  • SIP and Cisco CallManager

  • External Call Routing

  • Route Plan Configuration Process

  • Route Filters

  • Discard Digit Instructions

  • Transformation Masks

  • Translation Patterns

  • Route Plan Report

  • Call Distribution Components

  • Configuring Line Groups, Hunt Lists, and Hunt Pilots

  • Class of Service Overview

  • Partitions and Calling Search Spaces Overview

  • Time-of-Day Routing Overview

  • Configuring Time-of-Day Routing

  • Time-of-Day Routing Usage Scenario

  • Call Admission Control

  • Survivable Remote Site Telephony

Part IV: VoIP Features

  • Introduction to Media Resources

  • Conference Bridge Resources

  • Media Termination Point Resources

  • Annunciator Resources

  • Transcoder Resources

  • Music on Hold Resources

  • Media Resource Management

  • Basic IP Phone Features

  • Softkey Templates

  • Enhanced IP Phone Features

  • Barge and Privacy

  • IP Phone Services

  • Cisco CallManager Extension Mobility

  • Client Matter Codes and Forced Authentication Codes

  • Call Display Restrictions

  • Malicious Call Identification

  • Multilevel Precedence and Preemption

  • Introduction to Cisco CallManager Attendant Console

  • Call Routing and Call Queuing

  • Server and Administration Configuration

  • Cisco Attendant Console Features

  • Cisco IP Manager Assistant Overview

  • Cisco IP Manager Assistant Architecture

  • Configuring Cisco IPMA for Shared-Line Support

Part V: IPT Security

  • Threats Targeting the Operating System

  • Security and Hot Fix Policy

  • Operating System Hardening

  • Antivirus Protection

  • Cisco Security Agent

  • Administrator Password Policy

  • Common Windows Exploits

  • Security Taboos

  • Securing CallManager Communications Using HTTPS

  • Multilevel Administration

  • Toll Fraud Exploits

  • Preventing Call Forward and Voice-Mail Toll Fraud

  • Blocking Commonly Exploited Area Codes

  • Using Time-of-Day Routing

  • Using FAC and CMC

  • Restricting External Transfers

  • Dropping Conference Calls

  • Threats Targeting Endpoints

  • Blocking Endpoint Attacks

  • What Is Cryptography?

  • Symmetric and Asymmetric Encryption

  • Hash Functions

  • Digital Signatures

  • The Need for a PKI

  • PKI as a Trusted Third-Party Protocol

  • PKI Entities and Enrollment

  • PKI Revocation and Key Storage

  • Threats Targeting the IP Telephony System

  • How CallManager Protects Against Threats

  • PKI Topologies in Cisco IP Telephony

  • PKI Enrollment in Cisco IP Telephony

  • Authentication and Integrity

  • Encryption

  • Authentication and Encryption Configuration Overview

  • Enabling Services Required for Security

  • Using the CTL Client

  • Working with Locally Significant Certificates

  • Configuring the Device Security Mode

  • Negotiating Device Security Mode

  • Generating a CAPF Report

Part VI: IP Video

  • IP Video Telephony Solution Components

  • Video Call Concepts

  • Video Protocols Supported in Cisco CallManager

  • Bandwidth Management

  • Call Admission Control Within and Between Clusters

  • Cisco VT Advantage Overview

  • How Calls Work with Cisco VT Advantage

  • Configuring Cisco CallManager and IP Phones for Video

  • Installing Cisco VT Advantage on a Client

Part VII: IPT Management

  • Database Management Tools

  • Cisco CallManager Serviceability Overview

  • Tools Overview

  • Performance Counters

  • Microsoft Event Viewer

  • Microsoft Performance Monitor

  • Real-Time Monitoring Tool Overview

  • Alarm Overview and Configuration

  • Trace Configuration and Analysis

  • Bulk Trace Analysis and Tools

  • CAR Overview and Configuration

  • Report Scheduling

  • System and User Report Configuration

  • Remote Management Tools

  • Dependency Records

  • Password Changer Tool

  • Cisco Dialed Number Analyzer

  • Quality Report Tool

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Tags: Jeremy Cioara, Cisco Systems, Authorized, Self Study, Guide, IP, Telephony, CIPT

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