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EbookBell Team
4.7
76 reviewsFEATURES
Provides a logical organization with chapters grouped into six broad headings, enabling readers to choose the order in which they wish to absorb the lessons, which are based on the Shewhart-Deming Continuous Improvement cycle.
In addition to the Plan-Schedule-Execute-Analyze elements, the authors have added Leadership and People to complete the suite.
Each chapter has broadly similar sections, beginning with a Background to the events, going on to describe the key elements of the approach, and ending with Lessons and Principles.
Underlying theories, philosophies or even detailed descriptions of methods are stripped out of the main chapters and described in Appendices, so that only those readers who wish to delve into details may do so.
Contains a Book Summary which draws all the principles and lessons together, and gives references to the relevant chapters.
Copiously illustrated, with charts, diagrams and tables which relate closely to the text.