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Continual Service Improvement Itil 1st Edition Office Of Government Commerce

  • SKU: BELL-2505160
Continual Service Improvement Itil 1st Edition Office Of Government Commerce
$ 31.00 $ 45.00 (-31%)

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Continual Service Improvement Itil 1st Edition Office Of Government Commerce instant download after payment.

Publisher: The Stationery Office
File Extension: PDF
File size: 4.63 MB
Pages: 221
Author: Office of Government Commerce
ISBN: 9780113310494, 0113310498
Language: English
Year: 2007
Edition: 1

Product desciption

Continual Service Improvement Itil 1st Edition Office Of Government Commerce by Office Of Government Commerce 9780113310494, 0113310498 instant download after payment.

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

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