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Convention Management And Service 9th Edition James Abbey

  • SKU: BELL-51560546
Convention Management And Service 9th Edition James Abbey
$ 31.00 $ 45.00 (-31%)

4.3

78 reviews

Convention Management And Service 9th Edition James Abbey instant download after payment.

Publisher: Educational Institute of the American Hotel Motel Assoc
File Extension: PDF
File size: 305.28 MB
Pages: 663
Author: James Abbey
ISBN: 9780866125086, 0866125086
Language: English
Year: 2016
Edition: 9

Product desciption

Convention Management And Service 9th Edition James Abbey by James Abbey 9780866125086, 0866125086 instant download after payment.

The ninth edition includes discussions of the impact of technology, both as a tool for sales and service, and as a desired amenity for meeting and convention groups. This edition also looks at changing demographics, in particular Millennials; and the increasing influence of meeting planners on a hotel's sales and servicing strategies. The textbook includes two new sidebar features, "More Online" and "Worth Watching," which encourage students to further explore the book's content online through articles, white papers, videos, and educational resources. The book also includes "Industry Profiles" and "Best Practices" boxes to inspire readers.

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