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Customer Experience Future Trends and Insights 1st edition by Shaw, Dibeehi, Walden ISBN 0230247814 978-0230247819

  • SKU: BELL-2128024
Customer Experience Future Trends and Insights 1st edition by Shaw, Dibeehi, Walden ISBN 0230247814 978-0230247819
$ 31.00 $ 45.00 (-31%)

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Customer Experience Future Trends and Insights 1st edition by Shaw, Dibeehi, Walden ISBN 0230247814 978-0230247819 instant download after payment.

Publisher: Palgrave Macmillan
File Extension: PDF
File size: 1.9 MB
Pages: 218
Author: Colin Shaw, Qaalfa Dibeehi, Steven Walden
ISBN: 0230247814
Language: English
Year: 2010
Edition: 1

Product desciption

Customer Experience Future Trends and Insights 1st edition by Shaw, Dibeehi, Walden ISBN 0230247814 978-0230247819 by Colin Shaw, Qaalfa Dibeehi, Steven Walden 0230247814 instant download after payment.

Customer Experience: Future Trends and Insights 1st edition by Shaw, Dibeehi, Walden - Ebook PDF Instant Download/Delivery: 0230247814, 978-0230247819
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Product details:


ISBN 10: 0230247814
ISBN 13:  978-0230247819
Author: Shaw, Dibeehi, Walden 

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share.


Customer Experience: Future Trends and Insights 1st Table of contents:

Chapter1 : Introduction

Chapter 2: Content

Chapter 3: Conclusion 

Chapter 4: Appendices

Chapter 5: Glossary

Chapter 6: References 

Chapter 7: Index


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Tags: Shaw, Dibeehi, Walden, Customer Experience, Future Trends

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