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Customer Relationship Management Concepts And Tools Francis Buttle

  • SKU: BELL-5060144
Customer Relationship Management Concepts And Tools Francis Buttle
$ 31.00 $ 45.00 (-31%)

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Customer Relationship Management Concepts And Tools Francis Buttle instant download after payment.

Publisher: Elsevier Butterworth-Heinemann
File Extension: PDF
File size: 5.79 MB
Pages: 379
Author: Francis Buttle
ISBN: 9780750655026, 075065502X
Language: English
Year: 2004

Product desciption

Customer Relationship Management Concepts And Tools Francis Buttle by Francis Buttle 9780750655026, 075065502X instant download after payment.

"The book views customer relationship management as the core business strategy that integrates internal processes and functions, and external networks, to create and deliver value to targeted customers at a profit. Customer relationship management is grounded on high quality customer data and enabled by information technology."--Jacket.

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