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Customers Are People The Human Touch John Mckean

  • SKU: BELL-926758
Customers Are People The Human Touch John Mckean
$ 31.00 $ 45.00 (-31%)

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Customers Are People The Human Touch John Mckean instant download after payment.

Publisher: Wiley
File Extension: PDF
File size: 14.57 MB
Pages: 324
Author: John McKean
ISBN: 9780470848890, 0470848898
Language: English
Year: 2002

Product desciption

Customers Are People The Human Touch John Mckean by John Mckean 9780470848890, 0470848898 instant download after payment.

Although 700f the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the "human touch" art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.

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