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0 reviewsThe most beneficial method of preventing healthcare violence is de-escalation using therapeutic communication and interventions to defuse emotional tension. In De-Escalating Violence in Healthcare, author S. E. McKnight provides tools and techniques to help nurses and other healthcare professionals manage aggressive behavior and foster a safer workplace. Readers will learn to:
Understand the variables, risk factors, and triggers of aggression and violence
Assess mental health status and practice conflict resolution and crisis intervention
Identify and manage difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, anxiety, and other conditions
Foster a caring and healing environment to reduce violence
Build a healthcare violence prevention program
