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Delivering Benefit Technical Leadership Capabilities Chatham

Name: Delivering Benefit Technical Leadership Capabilities Chatham
SKU: BELL-9952572
Price: 31.00 USD
Availability: InStock
Rating: 4.8 (94 reviews)

SKU: BELL-9952572

$ 31.00 ~~$ 45.00~~ (-31%)

4.8

94 reviews

Delivering Benefit Technical Leadership Capabilities Chatham instant download after payment.

Publisher: bcs

File Extension: PDF

File size: 5.53 MB

Pages: 113

Author: Chatham, Robina; Sutton, Brian

ISBN: 9781780173832, 1780173830

Language: English

Year: 2017

Product desciption

Delivering Benefit Technical Leadership Capabilities Chatham by Chatham, Robina; Sutton, Brian 9781780173832, 1780173830 instant download after payment.

Cover -- Copyright Page -- CONTENTS -- LIST OF FIGURES -- ABOUT THE AUTHORS -- FOREWORD -- ACKNOWLEDGEMENTS -- PREFACE -- 1 UNDERSTANDING YOUR CUSTOMERS: HOW TO TRULY DELIGHT THEM -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- 2 SEEING THE BIG PICTURE AND THINKING STRATEGICALLY -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- 3 SEEING NEW OPPORTUNITIES AND RECOGNISING THE UNEXPECTED BEFORE IT HAPPENS -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- 4 BUILDING A SPIRIT OF INNOVATION -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- 5 BEING SEEN AS SOMEONE WHO HELPS CHANGE TO HAPPEN -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- 6 HELPING YOUR TEAM TO COPE WITH THE RIGOURS OF CHANGE -- WHY IS THIS IMPORTANT? -- THE IMPACT OF THE ISSUE -- MAKING SENSE OF IT ALL -- PRACTICAL ADVICE -- THINGS FOR YOU TO WORK ON NOW -- FURTHER FOOD FOR THE CURIOUS -- BIBLIOGRAPHY -- INDEX -- Back Cover

In this book, management experts Brian Sutton and Robina Chatham describe six management techniques to help you develop your leadership capabilities and deliver benefit to your customers, team and organisation. With real life examples, tips and mini exercises, you'll also boost your soft skills as you improve your professional value
Abstract: In this book, management experts Brian Sutton and Robina Chatham describe six management techniques to help you develop your leadership capabilities and deliver benefit to your customers, team and organisation. With real life examples, tips and mini exercises, you'll also boost your soft skills as you improve your professional value.