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Design For Six Sigma For Service Six Sigma Operational Methods 1st Edition Kai Yang

  • SKU: BELL-2116996
Design For Six Sigma For Service Six Sigma Operational Methods 1st Edition Kai Yang
$ 31.00 $ 45.00 (-31%)

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Design For Six Sigma For Service Six Sigma Operational Methods 1st Edition Kai Yang instant download after payment.

Publisher: McGraw-Hill Professional
File Extension: PDF
File size: 14.32 MB
Pages: 466
Author: Kai Yang
ISBN: 9780071445559, 0071445552
Language: English
Year: 2005
Edition: 1

Product desciption

Design For Six Sigma For Service Six Sigma Operational Methods 1st Edition Kai Yang by Kai Yang 9780071445559, 0071445552 instant download after payment.

The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

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