Design Performance 1st Edition Francis J Odonnell Alex Hb Duffy by Francis J. O’donnell, Alex. H.b. Duffy 9781846281471, 9781852338893, 1846281474, 185233889X instant download after payment.

The continual effort to improve performance in business processes attracts increasing attention in research and industry alike. The impact of design development performance on the overall business positions this area as an important performance improvement opportunity. However, design development is characterised by novelty, uniqueness and non-repeatability, which provides particular challenges in defining, measuring and managing its performance to achieve improvement.

This book explores the support provided by both general research in business process performance and design research for supporting performance improvement in design development. The nature of design development in industrial practice is further revealed, and requirements for its modelling and analysis to achieve improvement are highlighted. A methodology for the modelling and analysis of performance in design development that encapsulates a formalism of performance and an approach for its analysis is established. The formalism is composed of three models, which capture the nature of design development performance and support its measurement and management. The E model formalises and relates the key elements of performance, i. e. , efficiency and effectiveness. The Design Activity Management (DAM) model distinguishes design and design management activities in terms of the knowledge processed, while the Performance Measurement and Management (PMM) model describes how these activities relate within a process of measuring and managing performance.