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Designing The Best Call Center For Your Business 2nd Edition 2nd Brendan B Read

  • SKU: BELL-2380756
Designing The Best Call Center For Your Business 2nd Edition 2nd Brendan B Read
$ 35.00 $ 45.00 (-22%)

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Designing The Best Call Center For Your Business 2nd Edition 2nd Brendan B Read instant download after payment.

Publisher: CMP Books
File Extension: PDF
File size: 5.45 MB
Pages: 385
Author: Brendan B. Read
ISBN: 9781578203130, 1578203139
Language: English
Year: 2005
Edition: 2nd

Product desciption

Designing The Best Call Center For Your Business 2nd Edition 2nd Brendan B Read by Brendan B. Read 9781578203130, 1578203139 instant download after payment.

Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.

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