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ISBN 10: 0132255960
ISBN 13: 9780132255967
Author: Mike Moran
Praise for Do It Wrong Quickly “What’s the one thing companies care about? Conversion. Getting potential customers to convert into real, actual, customers. But how do you do that in a world of Facebook, Google, YouTube, blogs, and Flickr? Mike Moran shows you how—by trying lots of little things, studying the results, learning quickly from your failures, and doing it all over again. He gives you a framework for getting over your fears of talking with your customers without a committee to protect your behind. Great book.” —Robert Scoble Video blogger of the Scoble Show and Co-author of the top-selling corporate blogging book, Naked Conversations “If you are in an enterprise that has trouble executing fast enough, then act now and read Do It Wrong Quickly. It is extremely common for businesses to identify major areas for improvement or benefit but get mired down in distractions or red tape. Businesses that don’t learn to execute at the speed of business today are just going to be left behind—the same way cars sped past the horse and buggy. Anything worth doing is worth doing wrong.” —Bryan Eisenberg Author of the #1 Wall Street Journal bestseller Waiting for Your Cat to Bark? “Mike Moran is a true Web 2.0 marketing guru. This book is an ideal read for anybody who wants to gain a better understanding of what it takes to be successful and survive in today’s new digital marketing landscape. Mike’s book is a must-read!” —Brian Fitzgerald Director of Digital Media Marketing for the National Football League “Do It Wrong Quickly captures the essence of data-driven approach to Internet marketing success. Accept that you won’t always know the right thing to do, but instead of spending months convincing yourself, just try something and let your customers tell you how wrong it is. Then, fix it and try something else. Mike Moran’s book offers practical examples and terrific tips to transform your marketing to the new way—all while keeping you both interested and amused. If you read only one book on Internet marketing this year, read this one!” —Imran Khan Chief Marketing Officer for E-LOAN “Real insights that are easy and even fun to read. Mike has a wonderful way of seeing the new world for what it really is. Do It Wrong Quickly is a must-read.” —Gideon Sasson Executive Vice President and Chief Information Officer for Charles Schwab
PART 1: THAT NEWFANGLED MARKETING
Chapter 1 They’re Doing Wonderful Things with Computers
The New Marketing Communication
The New Marketing Segmentation
The New Direct Marketing
Summary
Chapter 2 New Wine in Old Bottles
The “Three Rs” of Online Marketing
The New Marketing Is Not So New
Summary
Chapter 3 Marketing Is a Conversation
Starting the Conversation
Learning to Listen
Getting Introduced to Others
Summary
PART 2: THAT NEWFANGLED DIRECT MARKETING
Chapter 4 Going Over to the Dark Side
Find Your Purpose
Measure Your Customer Activity
Measure Your Customer Relationships
Summary
Chapter 5 The New Customer Relations
The Look and Feel
The Sights and Sounds
The Touch
Summary
Chapter 6 Customers Vote with Their Mice
Where Do You Start?
How Do You Know How Wrong It Is?
How Do You Speed Up?
Summary
PART 3: THAT NEWFANGLED YOU
Chapter 7 This Doesn’t Work for Me
The Reasons Why Not
Fear
Change
Summary
Chapter 8 This Won’t Work Where I Work
Leading People to Change
Specialist Disease
Personality Parade
Summary
Chapter 9 This Stuff Changes Too Fast
How Do You Cope with Change?
What’s Changing?
How Do You Keep Up?
do it quickly
i do wrong
but it wrong
can't do wrong
wrong do it again
did i do wrong
Tags: Mike Moran, wrong, changes