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ISBN 10: 0230289894
ISBN 13: 9780230289895
Author: Barbara Sieben, Åsa Wettergren
Delivers a strong contribution to the field of research on emotions in organizations offering original pieces of research. Uniting scholars from organization and management research and sociology, it conveys trans-disciplinary insights into the multidimensional 'nature' of emotion and its appearance in organizational structures and processes.
Part I Emotionalizing Organizations
1 Emotion in Organizations - A Critical Turn
2 Beyond Scripts and Rules: Emotion, Fantasy and Care in Contemporary Service Work
3 Organizational Conditions for Positive Emotionsin the Workplace - The Example of Professional Elde
4 Emotions in the Hiring Procedure: How 'Gut Feelings' Rationalize Personnel Selection Decisions
5 Empowerment as Interactions that Generate Self-Confidence - An Emotion-Sociological Analysis of Or
6 Negative Acts and Bullying: Face-Threatening Acts, Social Bonds and Social Place
7 Organizations, Violations and their Silencing
8 Emotions of Queuing: A Mirror of Immigrants' Social Condition
9 Talking (and Silencing) Emotions: The Culture of Mobilization in the Italian Communist Party Durin
10 From Bureaucratic Agencies to Modern Service Providers: The Emotional Consequences of the Reforma
11 Learning by Listening: Emotional Reflexivity and Organizational Change in Childcare
12 Emotional Neutrality as an Interactional Achievement: A Conversation Analysis of Primary Care Tel
13 Organizational Regimes of Emotional Conduct
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Tags: Barbara Sieben, Åsa Wettergren, Emotionalizing, Organizing
