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Engaging Public Sector Clients From Servicedelivery To Coproduction John Alford

  • SKU: BELL-2003226
Engaging Public Sector Clients From Servicedelivery To Coproduction John Alford
$ 31.00 $ 45.00 (-31%)

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Engaging Public Sector Clients From Servicedelivery To Coproduction John Alford instant download after payment.

Publisher: Palgrave Macmillan
File Extension: PDF
File size: 1.51 MB
Pages: 272
Author: John Alford
ISBN: 9780230223769, 0230223761
Language: English
Year: 2009

Product desciption

Engaging Public Sector Clients From Servicedelivery To Coproduction John Alford by John Alford 9780230223769, 0230223761 instant download after payment.

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

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