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Global Call Center Employees In India Work And Life Between Globalization And Tradition 1st Edition Mayank Kumar Golpelwar Auth

  • SKU: BELL-5237522
Global Call Center Employees In India Work And Life Between Globalization And Tradition 1st Edition Mayank Kumar Golpelwar Auth
$ 31.00 $ 45.00 (-31%)

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Global Call Center Employees In India Work And Life Between Globalization And Tradition 1st Edition Mayank Kumar Golpelwar Auth instant download after payment.

Publisher: Gabler Verlag
File Extension: PDF
File size: 1.62 MB
Pages: 224
Author: Mayank Kumar Golpelwar (auth.)
ISBN: 9783658118662, 3658118660
Language: English
Year: 2016
Edition: 1

Product desciption

Global Call Center Employees In India Work And Life Between Globalization And Tradition 1st Edition Mayank Kumar Golpelwar Auth by Mayank Kumar Golpelwar (auth.) 9783658118662, 3658118660 instant download after payment.

Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, the author takes a look at the validity of the criticism against the BPO industry. He uses the framework of cultural theories to analyze and present the gap between the mainstream Indian culture and its rapidly emerging and globalized BPO sub-culture.

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