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EbookBell Team
5.0
38 reviews
This two-volume handbook is a guide for people at all levels who
have wide-ranging desire to improve the quality of work in their organizations. It is a
basic manual cum explanatory guide—that is, it aims at providing not only hands-on
know-how to install and implement Total Quality Management and Quality Control Circle
programs but also explanations as to why and in which ways they are useful for
organizations. In order to establish appropriate objectives, one must first completely
understand what is to be tackled. TQM and QCC do not come in a one-size-fits-all manual,
yet they are not complicated. They merely require that the decision-makers in an
organization be really convinced of the usefulness of the well-elaborated and standardized
methodology.
What is a QCC?
How to Get Started: QC Circle Activities
QC Story
Seven QC Tools and QCC Techniques
Meetings and Case Presentations
Benefits and Impediments
A QC Circle Case Example
handbook for tqm and qcc
tqm standards
what is quality assurance in tqm
8 principles of tqm with examples
quality policy in tqm