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How To Talk To Customers Create A Great Impression Every Time With Magic Berenbaum Diane

Name: How To Talk To Customers Create A Great Impression Every Time With Magic Berenbaum Diane
SKU: BELL-1556566
Price: 31.00 USD
Availability: InStock
Rating: 4.25 (88 reviews)

SKU: BELL-1556566

$ 31.00 ~~$ 45.00~~ (-31%)

4.3

88 reviews

How To Talk To Customers Create A Great Impression Every Time With Magic Berenbaum Diane instant download after payment.

Publisher: Jossey-Bass

File Extension: PDF

File size: 2.17 MB

Pages: 209

Author: Berenbaum Diane, Larkin Tom

ISBN: 9780787987527, 0787987522

Language: English

Year: 2007

Product desciption

How To Talk To Customers Create A Great Impression Every Time With Magic Berenbaum Diane by Berenbaum Diane, Larkin Tom 9780787987527, 0787987522 instant download after payment.

Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service training program. MAGIC, which stands for Make A Great Impression on the Customer, can help anyone become the type of communicator that makes their customers feel special.