Human Rights In The Mining And Metals Industry Handling And Resolving Local Level Concerns And Grievances George Krauss by George Krauss 9780871708175, 9781615030507, 0871708175, 1615030506 instant download after payment.

This publication sets out good practice approaches to help companies design and/or enhance existing complaint procedures or mechanisms. This publication aims to describe a set of ‘overarching design principles’ that provide basic, high-level guidance for companies developing complaints mechanisms; outline some basic criteria to help operations ‘assess the nature of and potential for complaints’ and so to develop a mechanism most appropriate to their situation; present three possible types of mechanism with incrementally greater levels of external engagement; and set out various ways in which global headquarters of companies can develop ‘group-wide procedures’ to support best practice locally. The main audience for the guidance is ICMM members and other interested companies in the mining industry.
Content:
Front Matter
Introduction and Overview
• Table of Contents
1. Overarching Design Principles
2. Designing the Mechanism
Appendices
• Acknowledgements