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Incident Management For Operations Robb Schnepp Ron Vidal Chris Hawley

  • SKU: BELL-61053734
Incident Management For Operations Robb Schnepp Ron Vidal Chris Hawley
$ 31.00 $ 45.00 (-31%)

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Incident Management For Operations Robb Schnepp Ron Vidal Chris Hawley instant download after payment.

Publisher: O'Reilly Media, Inc.
File Extension: EPUB
File size: 11.25 MB
Author: Robb Schnepp, Ron Vidal & Chris Hawley
Language: English
Year: 2017

Product desciption

Incident Management For Operations Robb Schnepp Ron Vidal Chris Hawley by Robb Schnepp, Ron Vidal & Chris Hawley instant download after payment.

Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

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