Information and Communication Technologies in Tourism 2005 Proceedings of the International Conference in Innsbruck Austria 2005 1st Edition by Andrew J Frew ISBN 3211241485 9783211241486 by Andrew J. Frew 3211241485, 9783211241486 instant download after payment.

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ISBN 10: 3211241485

ISBN 13: 9783211241486

Author: Andrew J. Frew 

The key objectives of this premier conference in ICT in travel and tourism are the dissemination of research findings and strong interaction among researchers and practitioners. The conference theme this year is "eBusiness is here ? – what is next?" The future is being explored by researchers from all perspectives – papers examine the basic architectures and systems underlying how toursim information is provided and how the marketplace is responding. Trip advisory research is now moving from the speculative to the sophisticated reflecting the rapidly changing individual skill sets, motivations and goals of today's tourist while an emerging collection of work is investigating the growing phenomenon of collaboration and community-building. A close examiniation of the 51 research papers will reveal the full extent of marketing-oriented research and show how strong the link is between ICT developments per se and business adoption and use of the new technologies and systems.

Table of contents:

Part 1: Tourism Information Systems, Services and Architectures I

1. An Extended Tourism Information Architecture: Capturing and Modelling Change
2. Market Imperfections in the Tourism Information Marketplace: Highlighting the Challenges for Information System Developers
3. Overlaying Paper Maps with Digital Information Services for Tourists

Part 2: Tourism Information Systems, Services and Architectures II
4. SEAWISE: A Framework for Web Based Intelligent Integration of Sea Transport and Personal Mobile Trip Guide Services
5. Acceptance of Geo-multimedia Applications in Austrian Tourism Organisations
6. Towards @Destination: A DEA-based Decision Support Framework

Part 3: Culture and Heritage
7. A Learning Assessment of Online Interpretation Practices: from Museum Supply Chains to Experience Ecologies
8. NOMENCLATOR - Innovative Multilingual Environment for Collaborative Applications for Tourists and Cultural Organizations
9. CBR Naïve Interaction in a Web-Based System for Tourism

Part 4: Consumers and Communities
10. Technology as a Tool for Citizen Participation in Community Development and Tourism: The Rebuilding of Lower Manhattan
11. Tourism, ICT and Regional Economic Development: The Case of kiwitrails
12. A Framework for Mapping and Evaluating Business Process Costs in the Tourism Industry Supply Chain

Part 5: Travel and Trip Planning I
13. Explaining Online Purchase Planning Experiences with Recommender Websites
14. Semantic Matching and Heuristic Search for a Dynamic Tour Guide
15. Recommender Systems: Do They Have a Viable Business Model in e-Tourism?

Part 6: Travel and Trip Planning II
16. Recommendations by Collaborative Browsing
17. Understanding the Information Search Process within a Tourism Domain-specific Search Engine
18. Persuasiveness of Preference Elicitation Processes in Destination Recommendation Systems

Part 7: Destination Systems and Issues I
19. European Tourism Online: Comparative Content Analysis of the ETC Website and Corresponding National NTO Websites
20. Assessing the Initial Step in the Persuasion Process: META Tags on Destination Marketing Websites
21. E-Satisfaction of NTO's Website Case Study: Singapore Tourism Board's Taiwan Website

Part 8: Destination Systems and Issues II
22. Shaping Technological Outcomes: Website Development in Four Regional Tourism Organisations
23. Use of Problematic Integration Theory in Destination Online Promotional Activities: The Case of Australia.com in the United States Market
24. Analysis of Perceived Quality of Information Resources and A Priori Web Usage at the Sydney Visitor Information Centre

Part 9: Trust
25. An International Comparison of Approaches to Online Privacy Protection
26. Privacy Concerns and Purchase of Travel Product Online
27. Building Trust and Identity on the Web - New IT Transaction Platforms to Overcome Psychological Barriers to Rent

Part 10: Hospitality Systems and Issues I
28. Consequences of Customer Confusion in Online Hotel Booking
29. Awareness and Exploitation of the Potential of the Web by SMTEs: The Case of Alpine Hotels in Italy and France
30. An Empirical Study of Online Pricing Practices for Hong Kong Hotels

Part 11: Hospitality Systems and Issues II
31. Exploring the Presence and Exploitation of E-Relationship Marketing by UK Based Multi-unit Hotel Brands
32. Weighing of Hotel Website Dimensions and Attributes
33. Investigating Domain Name Diffusion across Swiss Accommodation Enterprises

Part 12: Hospitality Systems and Issues III
34. An IT Approach Against Brand Positioning Confusion on Hospitality Enterprises: The Case of Greek Hotels
35. Persuasion Effectiveness of Alternative Types of Internet Advertising for Hotels: A Cross-Cultural Study
36. e-Procurement Use and Adoption Barriers: Evidence from the Greek Foodservice Sector

Part 13: Marketing and Markets I
37. Information Behaviour of the VFR market: The Case of Switzerland
38. Case Study of the Successful Strategic Transformation of a “Bricks-and-Mortar” Travel Agency into a “Clicks-and-Mortar” Business
39. Predicting Internet Usage for Travel Bookings in China

Part 14: Marketing and Markets II
40. Value Creation in Tourism Network Systems
41. An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment
42. Promotional Pricing in the Electronic Commerce of Holiday Packages: A Model of Purchase Behavior

Part 15: Marketing and Markets III
43. The Influence of Interactive Media upon the Adoption of Interactive Television for Holiday Planning
44. Travel Comparison Websites: An Old Friend with New Clothes
45. Using Concept Maps to Examine Business Models and Drivers of Competitive Advantage for Travel eMediaries

Part 16: Website Evaluation, Quality and Metrics I
46. User-Centered Requirements Engineering: Usability Issue for Websites of Tour Operators
47. Exploring the Use and Measurement of Web Advertising: Korean Perception of U.S. State Tourism Organizations
48. Analysis of Usability and Accessibility Errors of E-Commerce Websites of Tourist Organisations in Four African Countries

Part 17: Website Evaluation, Quality and Metrics II
49. Communicating with the Family: Fun Park Websites
50. A Modular Approach to Quality Evaluation of Tourist Destination Web Sites: The Quality Model Factory
51. Using Log File Analysis and Website Assessment to Improve Hospitality Websites

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Tags: Andrew J Frew, Information, Communication, Technologies, Tourism, 2005 Proceedings