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Lead Right For Your Companys Type How To Connect Your Culture With Your Customer Promise William E Schneider

  • SKU: BELL-5906142
Lead Right For Your Companys Type How To Connect Your Culture With Your Customer Promise William E Schneider
$ 31.00 $ 45.00 (-31%)

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Lead Right For Your Companys Type How To Connect Your Culture With Your Customer Promise William E Schneider instant download after payment.

Publisher: AMACOM
File Extension: EPUB
File size: 1.6 MB
Pages: 224
Author: William E. Schneider
ISBN: 9780814438008, 0814438008
Language: English
Year: 2017

Product desciption

Lead Right For Your Companys Type How To Connect Your Culture With Your Customer Promise William E Schneider by William E. Schneider 9780814438008, 0814438008 instant download after payment.

This book explores the premise that every enterprise falls into one of four categories as dictated by their customer promise: customized (e.g. ad agency), predictable and dependable (e.g. utility company), benevolent (e.g. educational institution), and best in class (e.g. high-tech company like Apple). It serves to identify the failures of an enterprise and how to fix the problems when the enterprise falls apart.

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