Lean Six Sigma Demystified A Self Teaching Guide 2nd Edition by Jay Arthur ISBN 007148650X 9780071486507 by Jay Arthur 007148650X instant download after payment.

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ISBN 10: 007148650X 
ISBN 13: 9780071486507
Author: Jay Arthur

Your LEAN and mean guide to Lean Six Sigma Ready to implement better, faster, cheaper, more-profitable processes in your organization? Lean Six Sigma Demystified, Second Edition, shows you how to use proven techniques for simplifying, streamlining, and optimizing business practices for maximum productivity and profitability. Written in a step-by-step format, this practical guide covers the fundamental methods and tools of Lean Six Sigma. You'll get details on reducing defects and deviation, sustaining improvements, and achieving laser-focused process innovations. Measurement systems analysis (MSA), Design for Lean Six Sigma, and statistical tools such as analysis of variance (ANOVA) are also discussed. Clear examples, helpful diagrams, and concise explanations make it easy to understand the material, and end-of-chapter quizzes and a final exam reinforce key concepts. It's a no-brainer! You'll learn about: The seven speed bumps of Lean Value stream mapping and spaghetti diagramming Control charts, Pareto charts, and Ishikawa diagrams to laser-focus improvements Excel power tools for Lean Six Sigma Lean Six Sigma tar pits Ways to implement Lean Six Sigma to maximize results and minimize costs Simple enough for a beginner, but challenging enough for an advanced student, Lean Six Sigma Demystified, Second Edition, is your shortcut to this powerful improvement methodology. You'll also get a 90-day free trial of Q1 Macros software for Lean Six Sigma.

Lean Six Sigma Demystified A Self Teaching Guide 2nd Table of contents:

CHAPTER 1 What Is Lean Six Sigma?
Stone Age and Space Age Tools
Top 10 Ways You Know You Need Lean Six Sigma
Find Your Fix-It Factory
Double Your Profits
The End of Common Sense
It’s Not Your Fault!
Innovation, Customer Intimacy, and Operational Effectiveness
Manufacturing versus Service
The Death of Manufacturing
Small versus Large Businesses
Tricks of the Trade
The Lean Six Sigma Toolkit
Why Lean Six Sigma?
Plug the Leaks in Your Cash Flow
Every Business Has Two Improvement Focuses
The Universal Improvement Method
Improve
Lean Six Sigma Demystified
Quiz
CHAPTER 2 Lean Demystified
Mind the Gap
You Already Understand Lean
The Power Laws of Speed
Economies of Speed
Toyota Production System
The Lean Process
Core Ideas of Lean
The Lean Mindset
Lean versus Mass Production
The Seven Speed Bumps of Lean
The Five S’s
Value Stream
Double Your Speed!
Pull versus Push
Redesign for One-Piece Flow
Work Space
Production Floor Problem Solving
Get the Right-Size Machines
Mistake-Proofing with Color
Piloting Lean
Six Sigma and Lean
Lean Decision Making
CHAPTER 3 A Faster Hospital in Five Days
Goal: Accelerate the Patient’s Experience of Health Care
A Faster Emergency Department (ED) in Five Days
Faster Door-to-Balloon (D2B) Time in Five Days
Imagine a Faster ED
A Faster Operating Room (OR) in Five Days
Faster Medical Imaging in Five Days
A Faster Lab in Five Days
A Faster Hospital Design in Five Days
A Faster Nursing Unit in Five Days
The Problem Isn’t Where You Think It Is
Take the Dominos Challenge
Less Inventory Means Better Care
How to Get a Faster Hospital in Five Days
Quiz
CHAPTER 4 Excel Power Tools for Lean Six Sigma
Setting Up Your Data in Excel
Data Collection and Measurement for Six Sigma
Mistake-Proof Data Collection
QI Macros Introduction
Fill-in-the-Blanks Templates
Put Your Whole QI Story in One Workbook
Data Transformation
Using ANOVA and Other Statistical Tools
Power Tools for Lean Six Sigma
Analyzing Customer Service Data Hidden in Trouble-Reporting Systems
Analyzing Text with Excel
Troubleshooting Problems
Chartjunk
Quiz
Exercises
CHAPTER 5 Reducing Defects with Six Sigma
Control Charts, Pareto Charts, and Fishbone Diagrams
Six Sigma’s Problem-Solving Process
Getting to Lean Six Sigma
Problem Solving
A Lean Six Sigma Case Study—Reducing Computer Downtime
Six Sigma Tar Pits
Become a Lean Six Sigma Detective
Mistakes, Defects, and Errors
Measurement Simplicity
Invisible Low-Hanging Fruit
Core Score
Customer–Supplier Relationships
The High Cost of Bad Data
Measuring Innovation
Accidents Don’t Just Happen
Using the QI Macros to Analyze Your Data
Quiz
Exercises
CHAPTER 6 Transactional Six Sigma
Process or Technology
Transactional Six Sigma
Software Bugs and Six Sigma
The Dirty 30 Process for Six Sigma Software
Service Order Case Study
Common Problems
The Dirty 30 Process Review
Insights
Conclusion
Quiz
Exercises
CHAPTER 7 Reducing Variation with Six Sigma
What Is Variation?
Causes of Variation
Distributions
Histograms and Capability
Conclusion
Quiz
Exercises
CHAPTER 8 Sustaining Improvement
Process Flowchart
Control Charts for Sustaining Improvement
Stability and Capability
The Hole in Krispy Kreme
Choosing a Control Chart
Stability Analysis
Understanding Standard Deviation and Control Charts
Quiz
Exercises
CHAPTER 9 Laser-Focused Process Innovation
Focusing the Improvement Effort
Voice of the Customer
Speak Your Customer’s Language
Critical to Quality Indicators
Balanced Scorecard
Quality Management Systems
Quiz
Exercises
CHAPTER 10 Making Lean Six Sigma Successful
Making Lean Six Sigma Successful
Formal Network versus Informal Network
Don’t Confuse the Means with the Ends
Linear versus Circular Causes
Bell-Shaped Mindset
Take the Low Road
There Has to Be a Better Way
Set BHAGs
Use SWAT Teams
Right-Size Your Lean Six Sigma Team
Are You a Lean Six Sigma Salmon?
Get The Order Right!
Spring Forward—Fall Back
Make It Sticky!
Creating Stickyness with SUCCESS
Lean Six Sigma Tar Pits
Risk-Free Way to Implement Lean Six Sigma
Defending Your Data
Can Lean Six Sigma Kill Your Company?
Conflicting Goals
Honor Your Progress
The Hard Work Is Soft
Six Sigma Roles
Get a Faster, Better, Cheaper Business in 5 Days
Quiz
CHAPTER 11 Measurement Systems Analysis
Measurement Systems Analysis
Conducting a Gage R&R Study
What to Look For
Mistakes People Make
Challenges You Will Face
Alternatives
Bias and Linearity
Linearity Study
Destructive Testing
Conducting a Gage R&R Study
Attribute Gage R&R
Conclusion
Quiz
Exercises
CHAPTER 12 Design for Lean Six Sigma
Design Six Sigma Quality into Your Business
Quality Function Deployment
Failure Modes and Effects Analysis (FMEA)
Design of Experiments
TRIZ
Quiz
Exercises
CHAPTER 13 Statistical Tools for Lean Six Sigma
Hypothesis Testing
Hypothesis Testing for Variation
Levene’s Test for Variation in Non-Normal Data
Hypothesis Testing for Means
Analysis of Variance
Is Your Data Normal?
Tests of Proportion
Chi-Square Tests in Excel
Determining Sample Sizes
Regression Analysis
Conclusion
Quiz
Exercises
CHAPTER 14 Implementing Lean Six Sigma
Excuses, Excuses, Excuses
The Blame Game
Peak-Performing People
Decisive Force
Crisis Junkies
Minor in Major Things
Getting the Right People Involved with Lean Six Sigma

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Tags: Jay Arthur, Lean, Sigma