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Managing Service Operations Design And Implementation 1st Edition Dr William J Hollins

  • SKU: BELL-1538868
Managing Service Operations Design And Implementation 1st Edition Dr William J Hollins
$ 31.00 $ 45.00 (-31%)

4.1

40 reviews

Managing Service Operations Design And Implementation 1st Edition Dr William J Hollins instant download after payment.

Publisher: Sage Publications Ltd
File Extension: PDF
File size: 2.07 MB
Pages: 312
Author: Dr William J Hollins, John Higgins
ISBN: 9781412929530, 1412929539
Language: English
Year: 2006
Edition: 1

Product desciption

Managing Service Operations Design And Implementation 1st Edition Dr William J Hollins by Dr William J Hollins, John Higgins 9781412929530, 1412929539 instant download after payment.

Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples that are easy to relate to with clearly explained theory. Readers are introduced to the main differences between managing services to managing products and given a concise induction into the core principles of operations management. The text then maps out each consecutive stage in the life of a service, from the initial business proposal for a new service, through market research practices, to the development and implementation of a service and concludes with the termination and disposal of a service.

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