Missing Voice Worker Voice And Social Dialogue In The Platform Economy Adrian Wilkinson by Adrian Wilkinson, Tony Dundon, Paula K. Mowbray, Sarah Brooks, (eds.) instant download after payment.

The gig economy can be defined as a broad range of labour transactions taking place through digital media, which relies on what have become known as gig workers (Kenney & Zysman, 2016; Schor & Attwood-Charles, 2017; Srnicek,
2017). Interest in the platform (or gig) economy has highlighted the importance of technology in shaping customer experiences, policy about the future of work transformation, and societal relationships. These transformations matter to many people and organisations globally: to companies operating in the gig economy who offer goods and services via a digital platform which acts as the intermediary between buyer and seller, to gig workers delivering the goods and services, to clients purchasing the goods and services through a digital platform, and to policy-makers and governments concerned with rights and the economic functioning of society (ILO, 2021). In fact, so prominent is the role of technology in the platform economy that it is common for a gig worker to never meet or speak to another human being in the enterprise for which they work.
This book highlights the variation in gig work and the different types of digital labour platforms, to show there are significant societal issues that need to be grappled with to ensure that this growing group of workers is not disadvantaged.