Overcoming Fake Talk How To Hold Real Conversations That Create Respect Build Relationships And Get Results 1st Edition Stoker by Stoker, John 9780071815796, 9780071815802, 0071815791, 0071815805 instant download after payment.

Purchase a copy of Overcoming Fake Talk with 25% discount using promo code PROFOVER until September 12. Buy today! Practical, proven ways to turn any sensitive, emotional, or confrontational workplace conversation into a positive exchange that benefits all Change-initiative guru John Stoker provides executives and managers with the skills they need to ensure every conversation is directed toward fostering greater collaboration, increasing mutual respect, and improving organizational performance Easy to remember even in the heat of tough conversations, Stoker's communication skills model is based on the principles Recognize and Suspend, Express, Ask, and Listen and Attend Founder of DialogueWORKS, LCA, and former member of VitalSmarts, the author serves as a consultant to Lockheed Martin, Turner Broadcasting, AT&T, Comcast, Honeywell, and other major corporations