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Patient Satisfaction Understanding And Managing The Experience Of Care Second Edition Management Series Ann Arbor Mich 2nd Irwin Press

  • SKU: BELL-2162676
Patient Satisfaction Understanding And Managing The Experience Of Care Second Edition Management Series Ann Arbor Mich 2nd Irwin Press
$ 31.00 $ 45.00 (-31%)

5.0

48 reviews

Patient Satisfaction Understanding And Managing The Experience Of Care Second Edition Management Series Ann Arbor Mich 2nd Irwin Press instant download after payment.

Publisher: Health Administration Press
File Extension: PDF
File size: 5.42 MB
Pages: 280
Author: Irwin Press
ISBN: 9781567932508, 1567932509
Language: English
Year: 2005
Edition: 2nd

Product desciption

Patient Satisfaction Understanding And Managing The Experience Of Care Second Edition Management Series Ann Arbor Mich 2nd Irwin Press by Irwin Press 9781567932508, 1567932509 instant download after payment.

This book explores the patient's perception of care to identify the drivers and implications of patient satisfaction. Since the first edition of this book was published, national discussions of patient satisfaction have heated up. This new edition will help you respond to growing concerns. Benefit from the author's 20+ years of experience in measuring and managing patient satisfaction. Whether your goals include improving the quality of care, enhancing staff retention, increasing profit margins, recruiting physicians, or attracting customers, patient satisfaction is one of the most powerful tools for success.

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