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Practical It Service Management A Concise Guide For Busy Executives 2nd Edition Thejendra Bs

  • SKU: BELL-51308390
Practical It Service Management A Concise Guide For Busy Executives 2nd Edition Thejendra Bs
$ 31.00 $ 45.00 (-31%)

4.4

102 reviews

Practical It Service Management A Concise Guide For Busy Executives 2nd Edition Thejendra Bs instant download after payment.

Publisher: IT Governance Ltd
File Extension: EPUB
File size: 1.87 MB
Pages: 280
Author: Thejendra BS
ISBN: 9781849285476, 1849285470
Language: English
Year: 2014
Edition: 2

Product desciption

Practical It Service Management A Concise Guide For Busy Executives 2nd Edition Thejendra Bs by Thejendra Bs 9781849285476, 1849285470 instant download after payment.

This beginner's book explains the basics of ITIL and its implementation and interpretation in an easy, selfstudy approach for all technical and business staff in your organisation. The entire book is written in a question and answer format for easy comprehension and speedy reading. Each chapter covers only one specific area of ITIL, and each topic is explained concisely, with very few answers extending beyond a page. Practical and real-life examples with a little bit of humour are used throughout. This self-help book is designed to be a small stepping stone to the official books on ITIL published by OGC.

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