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Quis 9 Symposium Service Excellence In Management Anders Gustafsson Bo Edvardsson

  • SKU: BELL-51335546
Quis 9 Symposium Service Excellence In Management Anders Gustafsson Bo Edvardsson
$ 31.00 $ 45.00 (-31%)

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Quis 9 Symposium Service Excellence In Management Anders Gustafsson Bo Edvardsson instant download after payment.

Publisher: Emerald Publishing Limited
File Extension: PDF
File size: 1.57 MB
Pages: 91
Author: Anders Gustafsson; Bo Edvardsson
ISBN: 9781845442668, 1845442660
Language: English
Year: 2005

Product desciption

Quis 9 Symposium Service Excellence In Management Anders Gustafsson Bo Edvardsson by Anders Gustafsson; Bo Edvardsson 9781845442668, 1845442660 instant download after payment.

This e-book includes selected best papers presented at QUIS 9 (Quality in Services) held at Karlstad university, Sweden in June (15-18) 2004. The symposium was co-hosted by the Center for Service Leadership at Arizona State University, USA, The Warwick Business School at University of Warwick, UK and the Service Research Center at Karlstad University, Sweden. The participants were both academic and practitioners. Previously published in: International Journal of Public Sector Management, Volume: 15, Number 2, 2005

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