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Revolutionize Your Customer Experience Colin Shaw First Edition Colin Shaw

  • SKU: BELL-1398258
Revolutionize Your Customer Experience Colin Shaw First Edition Colin Shaw
$ 31.00 $ 45.00 (-31%)

5.0

40 reviews

Revolutionize Your Customer Experience Colin Shaw First Edition Colin Shaw instant download after payment.

Publisher: Palgrave Macmillan
File Extension: PDF
File size: 2.58 MB
Pages: 241
Author: Colin Shaw
ISBN: 9780230513457, 9781403936035, 140393603X, 023051345X
Language: English
Year: 2005
Edition: First Edition

Product desciption

Revolutionize Your Customer Experience Colin Shaw First Edition Colin Shaw by Colin Shaw 9780230513457, 9781403936035, 140393603X, 023051345X instant download after payment.

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.

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