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Service Design Practices For Healthcare Innovation Paradigms Principles Prospects Pfannstiel

  • SKU: BELL-38222156
Service Design Practices For Healthcare Innovation Paradigms Principles Prospects Pfannstiel
$ 31.00 $ 45.00 (-31%)

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Service Design Practices For Healthcare Innovation Paradigms Principles Prospects Pfannstiel instant download after payment.

Publisher: Springer
File Extension: PDF
File size: 16.62 MB
Pages: 567
Author: Pfannstiel, Mario A. & Brehmer, Nataliia & Rasche, Christoph
ISBN: 9783030872724, 3030872726
Language: English
Year: 2022

Product desciption

Service Design Practices For Healthcare Innovation Paradigms Principles Prospects Pfannstiel by Pfannstiel, Mario A. & Brehmer, Nataliia & Rasche, Christoph 9783030872724, 3030872726 instant download after payment.

This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. 

This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.

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