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Service Offerings And Agreements A Guide For Itil Exam Candidates Second Edition Revised Griffiths

Name: Service Offerings And Agreements A Guide For Itil Exam Candidates Second Edition Revised Griffiths
SKU: BELL-4765974
Price: 31.00 USD
Availability: InStock
Rating: 4.7 (96 reviews)

SKU: BELL-4765974

$ 31.00 ~~$ 45.00~~ (-31%)

4.7

96 reviews

Service Offerings And Agreements A Guide For Itil Exam Candidates Second Edition Revised Griffiths instant download after payment.

Publisher: BCS

File Extension: PDF

File size: 3.17 MB

Pages: 260

Author: Griffiths, Richard

ISBN: 9781780171920, 1780171927

Language: English

Year: 2014

Edition: revised

Product desciption

Service Offerings And Agreements A Guide For Itil Exam Candidates Second Edition Revised Griffiths by Griffiths, Richard 9781780171920, 1780171927 instant download after payment.

By implementing good practice in service offerings and agreements, IT departments can achieve high levels of customer satisfaction. An intermediate level guide for exam candidates and IT departments, this book provides clarification and expansion of the core ITIL® texts. This new edition reflects the current thinking from ITIL and is aligned to the latest syllabus for the Intermediate Certificate in Service Offerings and Agreements. An ITIL licensed product.