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Smiling Down The Line Infoservice Work In The Global Economy 1st Edition Bob Russell

Name: Smiling Down The Line Infoservice Work In The Global Economy 1st Edition Bob Russell
SKU: BELL-51589484
Price: 31.00 USD
Availability: InStock
Rating: 4 (46 reviews)

SKU: BELL-51589484

$ 31.00 ~~$ 45.00~~ (-31%)

4.0

46 reviews

Smiling Down The Line Infoservice Work In The Global Economy 1st Edition Bob Russell instant download after payment.

Publisher: University of Toronto Press

File Extension: PDF

File size: 1.8 MB

Pages: 345

Author: Bob Russell

ISBN: 9781442697850, 1442697857

Language: English

Year: 2009

Edition: 1

Product desciption

Smiling Down The Line Infoservice Work In The Global Economy 1st Edition Bob Russell by Bob Russell 9781442697850, 1442697857 instant download after payment.

Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing technologies on service work, its associated skills, and the ways in which it is managed.