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Solve Employee Problems Before They Start Resolving Conflict In The Real World Scott Warrick

  • SKU: BELL-51653604
Solve Employee Problems Before They Start Resolving Conflict In The Real World Scott Warrick
$ 31.00 $ 45.00 (-31%)

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Solve Employee Problems Before They Start Resolving Conflict In The Real World Scott Warrick instant download after payment.

Publisher: Society For Human Resource Management
File Extension: EPUB
File size: 2.02 MB
Pages: 172
Author: Scott Warrick
ISBN: 9781586446321, 1586446320
Language: English
Year: 2019

Product desciption

Solve Employee Problems Before They Start Resolving Conflict In The Real World Scott Warrick by Scott Warrick 9781586446321, 1586446320 instant download after payment.

With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR). Because no one can use their EPR skills unless they can control themselves, he also shows you how to become an Emotionally Intelligent communicator, as mental toughness is a critical component in resolving conflict. The formula is simple: if you can control yourself, you can learn and master EPR skills to resolve any conflict in any situation -- and build durable trust with others, in your personal life and throughout your organizations, along the way.

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