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Stress Free Performance Appraisals Turn Your Most Painful Management Duty Into a Powerful Motivational Tool 1st Edition by Sharon Armstrong, Madelyn Appelbaum ISBN 1564146863 9781564146861

  • SKU: BELL-2159714
Stress Free Performance Appraisals Turn Your Most Painful Management Duty Into a Powerful Motivational Tool 1st Edition by Sharon Armstrong, Madelyn Appelbaum ISBN 1564146863 9781564146861
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Stress Free Performance Appraisals Turn Your Most Painful Management Duty Into a Powerful Motivational Tool 1st Edition by Sharon Armstrong, Madelyn Appelbaum ISBN 1564146863 9781564146861 instant download after payment.

Publisher: Career Press
File Extension: PDF
File size: 2.07 MB
Pages: 225
Author: Sharon Armstrong, Madelyn Appelbaum
ISBN: 1564146863
Language: English
Year: 2003
Edition: 1

Product desciption

Stress Free Performance Appraisals Turn Your Most Painful Management Duty Into a Powerful Motivational Tool 1st Edition by Sharon Armstrong, Madelyn Appelbaum ISBN 1564146863 9781564146861 by Sharon Armstrong, Madelyn Appelbaum 1564146863 instant download after payment.

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Product details:

ISBN 10: 1564146863 
ISBN 13: 9781564146861
Author: Sharon Armstrong, Madelyn Appelbaum

Performance appraisals are one of the most important, continuous responsibilities of a supervisor—and the most dreaded. This book takes you through the entire process of conducting a productive and meaningful performance appraisal—without the usual tension, anxiety, and uncertainty that most managers encounter in this process. Emphasizing the importance of providing employees with positive feedback, the authors break the process down into several steps—with detailed coverage of: —The planning, preparation, and writing of the performance appraisal form —All aspects of the actual face-to-face meeting for the performance evaluation —Legal issues that surround every performance evaluation —Sure ways to protect the interests of the evaluator and the company No stone in the performance appraisal is left unturned and no loophole is left unexplored. This book eliminates the stress and uncertainty of the performance appraisal process, making it the most powerful management tool you can use to create confident, motivated, and productive employees.

Stress Free Performance Appraisals Turn Your Most Painful Management Duty Into a Powerful Motivational Tool 1st Table of contents:

1 - The Roots of Anxiety
Natural and Cultural Drivers
Emotional Framework
Failure to Motivate
2 - Forget Winging It!
Know Your Employee or Your Supervisor
Demonstrate Respect and Confidentiality
Don’t Prejudge
Keep Messages Clear and Direct
Keep Messages Straight
Review Job Description
Track Performance Year-round
Stay Up-to-Date on Organizational Goals
Consider the Ground Rules
Follow up Quickly with Compensation Discussion
Review Before the Review
The “A” List
Three Scenarios
Marilyn’s supervisor can:
3 - Appraisals That Don’t Bite
Tapping Into Motivation
Upbeat Openings
Building Productive Discussions
Beyond the Comfort Zone
Targeting Objectives
Three Scenarios
Successful Closes
4 - Championing Organizational Vision
It’s All About Values
Doing Your Best vs. Doing What’s Best for Your Company
Management by Objectives
How IBM Focuses Energy
Balanced Scorecards
Making Scorecards Work
Three Scenarios
5 - The Many Facets of Compensation
What Is Compensation?
It’s Not Just About Pay
Pay for Performance
Incentives…or Disincentives?
Three Scenarios
6 - Beware of Rating Errors
Rater Bias
Common Rating Errors
Downsizing Rating Errors
Training
Appeals Process
Three Scenarios
7 - When Appraisals Go Off Track
“Fear Is That Little Dark Room Where Negatives Are Developed”
“Messy, Everyday Challenges”
“Write People’s Accomplishments in Stone and Their Faults in the Sand.”
The Hostile Employee
The Too-Quiet Employee
The New Supervisor
The Settled-in Employee
The Surprise Appraisal
8 - Planning for Improvement
9 - Keep It Legal! By Diane Gold
Stay Away From Challenges
EEO Compliance
The High Cost of Inflation
What the Courts Say
When Is a Bad Appraisal an “Adverse Action?”
When Is an Inconsistent Rating Discriminatory “Pretext?”
Special Considerations
Team Evaluations
E-Mail and Other Documentation
The Bottom-Line
10 - Appraisals@21st Century
Collaboration...Less an Ideal, More an Expectation
Making Convictions Operational
Communication
Training
Monitoring and Assessment
21st Century Challenges
Aging Workforce Is “Booming”
11 - The Case for Ditching Appraisals By Michael Strand
Performance Scores/Errors
Lake Wobegon Syndrome
Changing Workplaces
Angst Level
Timing...It Never Seems Right
The Tail Wagging the Dog
Why Do We Keep Doing Them?
Better Options
Shift Responsibility From Supervisor to Employee
Meet Higher-Level Worker Needs
Get Rid of Rewards Except When...
A Lesson in Trust
Dare to Change the Landscape
Chapter Notes
Bibliography
About the Authors

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Tags: Sharon Armstrong, Madelyn Appelbaum, Performance, Appraisals

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