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Telephone Tactics 1st Graham Robertsphelps

Name: Telephone Tactics 1st Graham Robertsphelps
SKU: BELL-1401264
Price: 31.00 USD
Availability: InStock
Rating: 4 (36 reviews)

SKU: BELL-1401264

$ 31.00 ~~$ 45.00~~ (-31%)

4.0

36 reviews

Telephone Tactics 1st Graham Robertsphelps instant download after payment.

Publisher: Thorogood

File Extension: PDF

File size: 1.35 MB

Pages: 222

Author: Graham Roberts-Phelps

ISBN: 9781854181770, 1854181777

Language: English

Year: 2001

Edition: 1st

Product desciption

Telephone Tactics 1st Graham Robertsphelps by Graham Roberts-phelps 9781854181770, 1854181777 instant download after payment.

In this age of technological breakthroughs, the personal aspect of doing business on the phone remains one of business's most important tools. This guide provides helpful suggestions and strategies for making cold calls, warm calls, collecting debts, structuring a sales call, overcoming objections, making a good first impression, and dealing with angry customers. Workers and managers alike will find this simple, user-friendly guide to phone etiquette and success helpful and easy to apply to their current phone tactics.