The business of tourism 10th Edition by Christopher Holloway, Claire Humphreys 1292063246 978-1292063249 by Holloway, J. Christopher; Humphreys, Claire 9781292063249, 9785041201104, 1292063246, 5041201102, 2015041201109 instant download after payment.

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Product details:

ISBN 10: 1292063246

ISBN 13: 978-1292063249

Author: J. Christopher Holloway, Claire Humphreys

This book is a matchless guide to the operations and structures of the contemporary tourism industry. Holloway's accessible text has long been a classic and continues to be essential student reading.

Table of contents:

PART 1: Defining and Analysing Tourism and Its Impacts

1. Introduction

2. Why Study Tourism?

3. Defining Tourism

4. The Tourist Product

5. The Nature of Tourism

6. The Tourist Destination

7. Introduction: The Early Years

8. Travel in the Middle Ages

9. Developments in Road Transport in the Seventeenth to Early Nineteenth Centuries

10. The Grand Tour

11. Authorisation to Travel

12. The Development of the Spas

13. The Rise of the Seaside Resort

14. Conditions Favouring the Expansion of Travel in the Nineteenth Century

15. The Age of Steam

16. Other Late Nineteenth-Century Developments

17. The Years 1900–1950 and the Origins of Mass Tourism

18. Tourism Since World War II

19. The Growing Importance of Business Travel

20. Mass Market Tourism in Its Maturity

21. The Influence of Information Technology

22. The Tourist’s Needs and Wants

23. Travel Motivation

24. Travel Facilitators

25. Segmenting the Tourism Market

26. Consumer Processes

27. Fashion and Taste

28. Factors Influencing Changes in Tourist Demand

29. The Future Pattern of Tourist Demand

30. The International Tourist Market

31. The Value of Economic Data

32. The Economic Impacts of Tourism

33. Statistical Measurement of Tourism

34. Future Issues

35. Introduction

36. The Socio-Cultural Effects of Tourism

37. The Hosts’ Impacts on Tourists

38. Cultural Transgressions

39. Managing the Social Impacts of Tourism

40. Bringing Economic Benefits to Locals

41. The Impacts of Travel on Tourists’ Health

42. Legislation and Guidance Protecting the Tourist Destination

43. Introduction

44. The Environmental Effects of Tourism

45. Public-Sector Planning for Control and Conservation

46. The Public/Private-Sector Interface in the Development of Sustainable Tourism

47. Technology and Sustainable Tourism

PART 2: The Travel and Tourism Product

1. Introduction

2. The Chain of Distribution for Tourism

3. Common Interest Organisations

4. Integration in the Tourism Industry

5. Introduction: What Defines a Destination?

6. Categorising Destinations

7. Coastal Tourism

8. Urban Tourism

9. Rural Tourism

10. Island Tourism

11. Spa Tourism

12. The Successful Destination

13. Design of the Built and Natural Environment

14. The Media and Their Influence on Tourist Destinations

15. Destinations of the Future

16. Introduction: Defining the Attraction

17. Historic Buildings and Heritage

18. Museums and Art Galleries

19. Parks and Gardens

20. Other Attractions

21. Events

22. Other Influential Factors Attracting Visitors

23. The Scope for Innovative Tourism

24. Meetings

25. Incentive Travel

26. Exhibitions and Trade Fairs

27. Individual Business Travel

28. Trends in Business Tourism

29. Introduction

30. The Structure of the Accommodation Sector

31. Classifying and Grading Accommodation

32. The Nature of Demand for Accommodation Facilities

33. Categories of Accommodation

34. The Distribution of Accommodation

35. Environmental Issues

36. Catering

37. Introduction

38. The Airline Business

39. The Organisation of Air Transport

40. Air Transport Regulation

41. The Deregulation of Air Transport

42. The Economics of Airline Operation

43. Environmental Concerns

44. The Marketing of Air Services

45. What Is the Future Like for Air Transport?

46. Introduction

47. The Ocean Liners

48. Cruising

49. Ferry Services

50. Coastal and Inland Waterways Tourism

51. Seagoing Pleasure Craft

52. What Does the Future Hold for Water Transport?

53. The Role of the Railways in Tourism

54. Coach Travel

55. The Private Car

56. Cycling and Tourism

57. Tourists on Foot

58. Future Developments in Land Transport

PART 3: Intermediaries in the Provision of Travel and Tourism Services

1. Controlling the Impacts of Visitors

2. Meeting the Cost of Visitor Management

3. Operational Approaches to Visitor Management

4. Future Issues

5. The Nature of Government Involvement

6. Planning and Facilitating Tourism

7. Supervision and Control of Tourism

8. The Organisation of Public-Sector Tourism

9. The Role of the European Union (EU)

10. Tour Operators – Why a European Perspective?

11. The Role of the Tour Operator

12. The Role of Air Brokers

13. Tour Operating Within the European Union (EU)

14. The Changing Marketplace in Tour Operating

15. The Nature of Tour Operating

16. Planning and Marketing of Package Tours

17. The Role of the Resort Representative

18. Pricing the Package Tour

19. The Tour Brochure

20. The Reservations System

21. Operators Selling Direct

22. The Information Technology Revolution and Its Impact on Tour Operating

23. The Future for Tour Operators

24. Historical Context

25. The Scale of the Retail Sector

26. The Power of the Travel Agency Chains

27. The Role of Travel Agents

28. Distribution Trends

29. Setting Up and Running a Travel Agency

30. Travel Agency Appointments

31. The Impact of Computer Technology

32. The Future of Travel Retailing

33. Consortia

34. Services to the Tourist

35. Services to the Supplier

36. Marketing Services

37. Technical Services

38. The Future of Ancillary Services

PART 4: Case Studies

1. Sightseeing and River Cruises

2. Golf Tourism and Myrtle Beach, USA

3. European Tourism Association

4. Sex Tourism

5. Coaching Holidays: Cooks Coaches

6. ExCeL Exhibition Centre and London International Convention Centre

7. Mobile Technology

8. The Canterbury Tales

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