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The Crm Handbook A Business Guide To Customer Relationship Management 1st Edition Jill Dych

Name: The Crm Handbook A Business Guide To Customer Relationship Management 1st Edition Jill Dych
SKU: BELL-1309146
Price: 31.00 USD
Availability: InStock
Rating: 4.25 (78 reviews)

SKU: BELL-1309146

$ 31.00 ~~$ 45.00~~ (-31%)

4.3

78 reviews

The Crm Handbook A Business Guide To Customer Relationship Management 1st Edition Jill Dych instant download after payment.

Publisher: Addison-Wesley Professional

File Extension: PDF

File size: 2.77 MB

Pages: 160

Author: Jill Dyché

ISBN: 9780201730623, 0201730626

Language: English

Year: 2001

Edition: 1

Product desciption

The Crm Handbook A Business Guide To Customer Relationship Management 1st Edition Jill Dych by Jill Dyché 9780201730623, 0201730626 instant download after payment.

Great overview for strangers to CRM. The only aspect I did not like was the rather short and cynical commentary on privacy in CRM. Privacy is a serious issue that deserves more attention.