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The Handbook Of Customer Satisfaction And Loyalty Measurement 3rd Edition 3rd Edition Hill

  • SKU: BELL-37326226
The Handbook Of Customer Satisfaction And Loyalty Measurement 3rd Edition 3rd Edition Hill
$ 31.00 $ 45.00 (-31%)

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The Handbook Of Customer Satisfaction And Loyalty Measurement 3rd Edition 3rd Edition Hill instant download after payment.

Publisher: Routledge
File Extension: PDF
File size: 9.58 MB
Pages: 288
Author: Hill, Nigel, Alexander, Jim
ISBN: 9780566087448, 0566087448
Language: English
Year: 2006
Edition: 3

Product desciption

The Handbook Of Customer Satisfaction And Loyalty Measurement 3rd Edition 3rd Edition Hill by Hill, Nigel, Alexander, Jim 9780566087448, 0566087448 instant download after payment.

The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.

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