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4.0
66 reviews This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.Content:
Chapter 1 Introduction (pages 1–9): Stephanie J. Morgan
Chapter 2 The Client Side – Retained Organization (pages 11–25): Irvine Caplan
Chapter 3 Outsourcing – A Provider's Tale (pages 27–35): Simone Hemingway
Chapter 4 Sourcing for Outsourcing (pages 37–47): Yvonne Williams
Chapter 5 Experiencing Cultures: An Automotive Engineer in the Middle Kingdom – Lessons in Life (pages 49–69): Ian Pogson
Chapter 6 Introduction to Theory and Evidence (pages 71–94): Stephanie J. Morgan
Chapter 7 The Context and Narrative of Outsourcing (pages 95–120): Royston Morgan
Chapter 8 Cultural Differences in Outsourcing (pages 121–140): Brigitte Cobb
Chapter 9 Establishing Trust in Virtual Teams (pages 141–179): Alex Watts
Chapter 10 Knowledge Transfer and Knowledge Sharing (pages 181–189): Richard Blakeley and Stephanie J. Morgan
Chapter 11 The Experience of Outsourcing Transfers – A Life?Cycle Approach (pages 191–216): Royston Morgan
Chapter 12 Downsizing, Stress and Forgiveness: A US Perspective (pages 217–247): Jan Aylsworth
Chapter 13 Transitioning and the Psychological Contract (pages 249–261): Stephanie J. Morgan
Chapter 14 Conclusion: Towards a Model of Responses to Outsourcing (pages 263–278): Stephanie J. Morgan
