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ISBN 10: 0815701411
ISBN 13: 9780815701415
Author: Linda J Bilmes, W Scott Gould
Successful businesses have spent the past two decades retooling and rethinking how to manage their people better. Most big companies that have survived and prospered in the 21st century view employees as a vital strategic asset. In comparison, the U.S. federal government is a Stone Age relic, with its top-down bureaucracy, stovepiping of labor and responsibilities, and lack of training and investment in its own public servants. The inevitable result is a government not keeping up with the complex demands placed on it. In T he People Factor, Linda Bilmes and Scott Gould present a blueprint for reinvigorating the public sector in order to deliver results for America. Their premise is that the federal government can achieve the same gains as the best private sector and military organizations by managing its people better. Their new vision for public service is based on ""The People Factor,"" a set of management tools drawn from best practices in successful companies, the military, and high-performing government agencies. Part One of The People Factor book shows why the U.S. personnel system needs reform, revealing the high price of inaction. Part Two lays out the specific steps that must be taken to achieve the necessary gains. Part Three focuses on how to implement the People Factor and make the authors' vision a reality. They argue that the next president needs to turn this issue into a top priority and use political capital to push reform. Highlights of the book include: Extensive original survey research Case studies from government and the military Interviews with leading thinkers on strategic human capital A number of specific proposed innovations A detailed proposal for a nationwide effort to train and revitalize the public service
Part One: Strengthening Public Service
Chapter 1: A Call to Arms
Chapter 2: The Power of Strategic Human Capital
Chapter 3: The People Factor in Government
Part Two: Investing in Public Service
Chapter 4: Leadership in the Public Sector
Chapter 5: Why Organizational Structure is Important
Chapter 6: Achieving Excellence in Human Resources
Chapter 7: Training
Chapter 8: Managing Performance
Part Three: Enacting Public Service Reform
Chapter 9: A Job for the President: Engaging Stakeholders to Reform Public Service
Chapter 10: Funding the Transition Program
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Tags: Linda J Bilmes, W Scott Gould, Factor, Strengthening
