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This Is Service Design Thinking Basics Tools Cases Mark Stickdorn

Name: This Is Service Design Thinking Basics Tools Cases Mark Stickdorn
SKU: BELL-5239796
Price: 31.00 USD
Availability: InStock
Rating: 5 (108 reviews)

SKU: BELL-5239796

$ 31.00 ~~$ 45.00~~ (-31%)

5.0

108 reviews

This Is Service Design Thinking Basics Tools Cases Mark Stickdorn instant download after payment.

Publisher: BIS Publishers

File Extension: PDF

File size: 9.21 MB

Pages: 380

Author: Mark Stickdorn, Jakob Schneider

ISBN: 9789063692797, 906369279X

Language: English

Year: 2012

Product desciption

This Is Service Design Thinking Basics Tools Cases Mark Stickdorn by Mark Stickdorn, Jakob Schneider 9789063692797, 906369279X instant download after payment.

This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.