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18 reviewsWritten by recognised experts in their field, Veterinary Practice Management now includes new chapters on veterinary nurse clinics, pharmacy management, management accounts and staff appraisals. There is also new material providing information and advice on partnership contracts, business marketing and health and safety.Content:
Chapter 1 Starting up in Practice (pages 1–6): John Gripper
Chapter 2 General Tips (pages 7–10): John Bower
Chapter 3 The Practice Premises (pages 11–16): John Bower
Chapter 4 The Pet Care Centre (pages 17–18): John Bower
Chapter 5 Client Meetings (pages 19–22): John Bower
Chapter 6 Involvement in the Local Community (pages 23–25): John Bower
Chapter 7 The Receptionist and the Nurse (pages 26–34): John Bower
Chapter 8 Veterinary Nurse Clinics (pages 35–38): John Bower
Chapter 9 The Veterinary Surgeon (pages 39–44): John Bower
Chapter 10 Staff Motivation (pages 45–48): John Bower
Chapter 11 Staff Training (pages 49–51): John Bower
Chapter 12 Staff Appraisals (pages 52–56): John Bower
Chapter 13 Interview Techniques (pages 57–59): John Bower
Chapter 14 Partners' Responsibilities (pages 60–65): Dixon Gunn
Chapter 15 Retirement (pages 66–72): John Gripper
Chapter 16 The Practice Manager (pages 73–78): John Bower
Chapter 17 The Practice Manual (pages 79–86): John Bower
Chapter 18 Business Marketing (pages 87–96): Peter Gripper
Chapter 19 Record Keeping (pages 97–101): Dixon Gunn
Chapter 20 Stock Control (pages 102–106): Dixon Gunn
Chapter 21 Computers in Practice (pages 107–115): Peter Gripper
Chapter 22 The Business Plan (pages 116–120): John Gripper
Chapter 23 Understanding Practice Accounts (pages 121–133): John Gripper
Chapter 24 Budget Forecasts and Performance Monitoring (pages 134–137): John Gripper
Chapter 25 Capital Budgeting (pages 138–142): John Gripper
Chapter 26 The Ins and Outs of Cash Flow (pages 143–150): Dixon Gunn
Chapter 27 Management Accounts (pages 151–157): Dixon Gunn
Chapter 28 Construction of a Fee (pages 158–161): Dixon Gunn
Chapter 29 Securing Income (pages 162–165): Dixon Gunn
Chapter 30 Buying a Property (pages 166–172): John Gripper
Chapter 31 A Tax on Income (pages 173–176): Dixon Gunn
Chapter 32 Value Added Tax (pages 177–181): John Gripper
Chapter 33 PAYE and National Insurance (pages 182–185): John Gripper
Chapter 34 Insurance and Pensions (pages 186–193): John Gripper
Chapter 35 Pharmacy (pages 194–200): Peter Gripper
Chapter 36 Health and Safety and COSHH (Control of Substances Hazardous to Health) (pages 201–207): Peter Gripper
Chapter 37 Employment Law (pages 208–215): John Gripper
Chapter 38 Limited Companies (pages 216–218): John Gripper
Chapter 39 Buying and Selling a Partnership (pages 219–225): Dixon Gunn
Chapter 40 Payment by the Incoming Partner (pages 226–230): Dixon Gunn
Chapter 41 Valuation of Goodwill (pages 231–236): John Gripper
Chapter 42 Partnership Contracts (pages 237–248): John Gripper
