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Whats The Secret To Providing A Worldclass Customer Experience 1st Edition John R Dijulius

  • SKU: BELL-2538392
Whats The Secret To Providing A Worldclass Customer Experience 1st Edition John R Dijulius
$ 31.00 $ 45.00 (-31%)

4.8

104 reviews

Whats The Secret To Providing A Worldclass Customer Experience 1st Edition John R Dijulius instant download after payment.

Publisher: Wiley
File Extension: PDF
File size: 6.06 MB
Pages: 336
Author: John R. DiJulius
ISBN: 9780470196120, 0470196122
Language: English
Year: 2008
Edition: 1

Product desciption

Whats The Secret To Providing A Worldclass Customer Experience 1st Edition John R Dijulius by John R. Dijulius 9780470196120, 0470196122 instant download after payment.

What's the Secrets? gives you an inside look at the world-class customer service strategies at today?s some of today?s best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world?s best customer service providers.

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