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Winning Her Business How To Transform The Customer Experience For The Worlds Most Powerful Consumers Bridget Brennan

SKU: BELL-7410782

$ 31.00 ~~$ 45.00~~ (-31%)

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Winning Her Business How To Transform The Customer Experience For The Worlds Most Powerful Consumers Bridget Brennan instant download after payment.

Publisher: HarperCollins Leadership

File Extension: PDF

File size: 9.44 MB

Pages: 256

Author: Bridget Brennan

ISBN: 9781400209972, 1400209978

Language: English

Year: 2019

Product desciption

Winning Her Business How To Transform The Customer Experience For The Worlds Most Powerful Consumers Bridget Brennan by Bridget Brennan 9781400209972, 1400209978 instant download after payment.

Bridget Brennan, CEO of Female Factor, shows readers how to win sales and grow market share by creating a customer experience that appeals to the most powerful consumers: women.
When people think about the world’s growth markets, they often envision countries like China and India. Yet they miss the largest one right here at home, no matter where you call home: women. With women driving 70 to 80 percent of consumer spending, it would seem an obvious strategy to learn how best to appeal to this continually expanding market. Common sense? Yes. Common practice? No.
In Winning Her Business, Bridget Brennan, advisor to some of the world’s biggest brands and businesses, provides a roadmap for selling in a world dominated by the rise of women’s economic power. Brennan introduces The Four Motivators® Framework, which shows how every company can help customers feel:
connectedto them, their brand, and their business,
inspiredto buy from them specifically,
confidentin their buying decisions, and
appreciatedfor their business.
Showcasing best practices from brands as diverse as Lexus, Sephora, Allstate and the Minnesota Vikings NFL team,Winning Her Businessoffers invaluable insights into women as consumers and shows that almost all businesses have an opportunity to create an inclusive customer experience that inspires increased sales, referrals, and repeat business.