EbookBell.com

Most ebook files are in PDF format, so you can easily read them using various software such as Foxit Reader or directly on the Google Chrome browser.
Some ebook files are released by publishers in other formats such as .awz, .mobi, .epub, .fb2, etc. You may need to install specific software to read these formats on mobile/PC, such as Calibre.

Please read the tutorial at this link: https://ebookbell.com/faq

We offer FREE conversion to the popular formats you request; however, this may take some time. Therefore, right after payment, please email us, and we will try to provide the service as quickly as possible.

For some exceptional file formats or broken links (if any), please refrain from opening any disputes. Instead, email us first, and we will try to assist within a maximum of 6 hours.

EbookBell Team

Zingermans Guide To Giving Great Service Ari Weinzweig

Name: Zingermans Guide To Giving Great Service Ari Weinzweig
SKU: BELL-47999658
Price: 31.00 USD
Availability: InStock
Rating: 5 (40 reviews)

SKU: BELL-47999658

$ 31.00 ~~$ 45.00~~ (-31%)

5.0

40 reviews

Zingermans Guide To Giving Great Service Ari Weinzweig instant download after payment.

Publisher: Hyperion

File Extension: PDF

File size: 49.72 MB

Pages: 144

Author: Ari Weinzweig

ISBN: 9781401301439, 1401301436

Language: English

Year: 2004

Product desciption

Zingermans Guide To Giving Great Service Ari Weinzweig by Ari Weinzweig 9781401301439, 1401301436 instant download after payment.

Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service.
Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business.
Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance.
Some of Zingerman's time-tested principles:

Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service.
You'll get more complaints if people believe you care enough to listen to them. And that's a good thing.
Employees who are rewarded, respected, and well cared for treat customers the same way.