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ISBN 10: 1437932991
ISBN 13: 978-1437932997
Author: Stephen R. Leeds
The Consumer Action Handbook 2010 is a practical guide designed to help consumers make informed decisions and resolve common problems in the marketplace. Compiled by the U.S. General Services Administration and edited by Stephen R. Leeds, this edition offers updated advice on a wide range of everyday consumer topics such as banking, credit, housing, insurance, privacy, telemarketing, and online shopping.
Part I – Be A Savvy Consumer
Buyer Beware
Banking
Cars
Credit
Financing Your Education
Employment
Food and Nutrition
Health Care
Housing
Insurance
Internet
Investing
Phones
Privacy Protection and Identity Theft
Smart Home Shopping
Telemarketing and Unwanted Mail
Travel
TV
Wills and Funerals
Part II – Filing a Complaint
Contact the Seller
Contact Third Parties
Sample Complaint Letter
Dispute Resolution Programs
Small Claims Court
Legal Help and Information
Report Fraud and Safety Hazard
Part III – Key Information Resources
For Teachers
For Persons with Disabilities
For Military Personnel
Part IV – Consumer Assistance Directory
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Tags: Stephen R Leeds, Consumer, Action, Handbook, Smarter